Order hotline: 732-446-1458

Customer Service

We believe that quality customer care is one of the most important aspects of what we do.  In order to get optimal results, you may have additional questions about our product or you may even have a question about your purchase.  Please contact us using the information below:

Try ExtenZe 30 Day Guaranteed

If you don't experience real growth in both length and girth with ExtenZe, or you are not satisfied for any reason with ExtenZe, just return the bottle for a refund.  Remember, with our guarantee, if ExtenZe doesn't make your penis doesn't get larger, you get your money back.

Terms of Money Back Guarantee

How it Works - We guarantee you will be thrilled with the product(s) you have ordered from us, or you can return your order within 30 days from the date the order was confirmed delivered by our shipping partner for a refund of your product purchase price less shipping & handling, subject to certain conditions as defined in this statement.

If you wish to return products, please call 1-646-649-2655 (M-F 9AM-5PM EST) to receive a Return Merchandise Authorization Number (RMA).

  1. A Return Authorization Number is required to return your order.
  2. Refunds apply to first-time purchases only.
  3. Your refund will be issued within 30 days of receiving the returned package of unopened product less shipping and handling charges.
  4. Packages must be returned prepaid.
  5. All product included in the original order (including any free or promotional product) must be returned to receive a refund.
  6. If multiple units were ordered only one unit of like product (e.g., box or bag) may be opened to receive refund.  All opened units must be included in return to Nuway Living, Inc.
  7. International or repeating sales are final.  If you are in our refill program and wish to cancel or change your existing membership status, a 7-day advance notice prior to your next shipment is required.
  8. Returns for other reasons will be subject to website credit.

Please call us at 1-646-649-2655 (M-F 9AM-5PM EST) if you have any questions or want to discuss the best use of our products.


Postal Address:

  • Nuway Living, Inc.
  • 906 Oak Tree Avenue, Suite D
  • South Plainfield, New Jersey 07080
  • Phone: 1-908-791-0099
  • Fax: 1-866-357-2103

Order hotline: 1-800-537-3267